Cookie Policy

Last updated: June 1, 2026

This Cookie Policy explains how LockNest, Inc. ("LockNest," "we," "our") uses cookies and similar tracking technologies when you visit our website (locknest.com). By using our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Cookies do not contain viruses and cannot access other files on your device.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They include:

• Session cookies: Keep you logged into your account during a browsing session
• Cart cookies: Remember items in your shopping cart
• Security cookies: Protect against cross-site request forgery (CSRF)
• Load balancing cookies: Distribute traffic across our servers

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it:

• Google Analytics: Tracks page views, session duration, bounce rate, and traffic sources. Data is anonymized and aggregated.
• Hotjar: Records anonymous session replays and heatmaps to understand user behavior
• Internal analytics: Tracks conversion funnels and product page performance

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference cookies: Remember your language, currency, and display preferences
• Recently viewed cookies: Track which products you've browsed to show related recommendations
• Chat cookies: Enable our customer support chat widget to function

Marketing & Targeting Cookies

These cookies are used to deliver relevant advertisements and track marketing campaigns:

• Google Ads: Tracks conversions from Google advertising campaigns
• Meta Pixel: Enables retargeting on Facebook and Instagram
• Email marketing tracking: Tracks email opens and click-through rates

3. Third-Party Cookies

Some cookies are placed by third parties, including our analytics and advertising partners. These third parties have their own privacy policies and may use data collected across multiple websites. We do not control these third-party cookies.

4. Cookie Duration

Cookies may be either "session cookies" (deleted when you close your browser) or "persistent cookies" (remain until they expire or you delete them). Most of our functional and analytics cookies are persistent, lasting between 30 days and 2 years.

5. Managing Cookies

You can control cookies through:

• Browser settings: Most browsers allow you to block or delete cookies through their settings menu. Note that blocking all cookies may affect website functionality.
• Our cookie consent tool: When you first visit our site, you can choose which cookie categories to accept. You can update these preferences at any time by clicking "Cookie Preferences" in our website footer.
• Opt-out links: Google Analytics opt-out: tools.google.com/dlpage/gaoptout. Meta opt-out: your Facebook ad preferences.

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals, but we honor opt-out requests made through our cookie consent tool.

7. Updates to This Policy

We may update this Cookie Policy periodically. The updated date at the top of this page indicates when the policy was last revised. We encourage you to review this policy whenever you visit our website.

8. Contact Us

For questions about our use of cookies, contact us at:
Email: privacy@locknest.com
Mail: LockNest, Inc., 1201 Innovation Drive, Suite 400, Austin, TX 78701