Our approach to intellectual property rights, trademarks, patents, and DMCA compliance.
EliteHomeSec ("EliteHomeSec") takes intellectual property rights seriously — both in protecting our own innovations and in respecting the rights of others. This Intellectual Property Policy explains our ownership of IP, how you may use our brand and content, and how to report infringement.
The EliteHomeSec name, logo, product names (NexGuard, VaultKey, TouchEntry, IrisScan, KeyMatrix, AuraLink, SlimFit, PortalCam, DualGuard, NanoLock, TravelVault, OfficeEntry), taglines, and all associated trade dress are registered or unregistered trademarks of EliteHomeSec These marks may not be used without our prior written permission.
All content on our website, app, and marketing materials — including text, images, graphics, videos, icons, software code, and product documentation — is protected by copyright and owned by or licensed to EliteHomeSec This content may not be reproduced, distributed, or modified without express written permission.
EliteHomeSec holds multiple issued and pending patents covering our lock hardware designs, biometric authentication methods, wireless communication protocols, and software systems. Unauthorized manufacture, use, sale, or importation of products that embody our patented inventions is strictly prohibited and will be enforced.
EliteHomeSec's manufacturing processes, security algorithms, firmware, and proprietary research constitute trade secrets protected under applicable law. You agree not to attempt to reverse engineer, disassemble, or decompile any EliteHomeSec product or software.
You may use EliteHomeSec brand assets in the following limited circumstances:
All other uses require prior written approval from our marketing team at support@elitehomesec.com.
When referencing EliteHomeSec in any permitted context:
If you believe that content on our website or in our app infringes your copyright, please submit a DMCA takedown notice to our designated agent with the following information:
DMCA Agent:
Attn: Legal / DMCA Agent
EliteHomeSec
138 Raye Dr, Wilmington, NC 28412
Email: support@elitehomesec.com
If you believe content was wrongfully removed pursuant to a DMCA notice, you may submit a counter-notice to our DMCA Agent. We will review all counter-notices in accordance with the DMCA and applicable law.
To report suspected trademark or patent infringement of EliteHomeSec intellectual property, please contact our legal team at support@elitehomesec.com. Include a description of the infringing product or content, where you found it, and any supporting documentation. We investigate all reports and take appropriate action.
EliteHomeSec respects third-party intellectual property rights. References to third-party products, services, or trademarks (e.g., Apple HomeKit, Amazon Alexa, Google Home) are made for compatibility and interoperability purposes only and do not imply any affiliation with or endorsement by those companies. All third-party trademarks are the property of their respective owners.
Some EliteHomeSec products incorporate open source software. Where required by the applicable open source license, we make source code available and honor all attribution requirements. A list of open source components used in our products is available upon request at support@elitehomesec.com.
For all intellectual property inquiries:
Email: support@elitehomesec.com
Address: 138 Raye Dr, Wilmington, NC 28412